What it is for
Knowledge Base holds what you know, as opposed to the files you keep: quick notes, the pages your team treats as the way things are done, and Areas, the parts of your work everything else can be filed under.
How to
Take a note
Open Knowledge Base > Knowledge Base > Notes and click New. Press N anywhere in the app to start a note without leaving the page.
Start from a template
With Archie on, New offers a Blank note, an SOP, a Client onboarding checklist or a Meeting notes template.
Read the knowledge base
Knowledge Base > Knowledge Base > Knowledge Base shows the pages your workspace keeps, as a Page, a Graph of how they link, or a List.
Organize by Area
Knowledge Base > Knowledge Base > Areas lists your Areas. Open one to see everything filed under it.
Good to know
- Archie reads the knowledge base when it answers, so a page written here improves its answers.
Screens
Read from the app map, so this list is always the app as it ships.
| Screen | Tabs |
|---|---|
Knowledge Base/knowledge_baseNotes, the knowledge your workspace keeps, and Areas. | NotesKnowledge BaseAreas |